Recording today’s podcast as I am packing up for my USA trip. I’ll be flying from Hong Kong over to San Francisco and taking a road trip around the country with my wife and friend Attila. anyone interested to check out the funny movie trailer I recorded, can do so on Socialagent.me/roadtrip!
Today we have Jennifer Cheng, an energetic, ambitious business woman who I have been fortunate to have known the years doing business in Hong Kong. I first met Jennifer while she was involved with building up the group buying explosion a few years ago. She has extensive experience in both online and offline e-commerce in Hong Kong and overseas, and today we are lucky enough to get her insights on leveraging both her retail shop in Kowloon and her online e-commerce store for her current venture Glam-It – enjoy!
Topics Covered in this Episode
- Intro Jennifer
- Dealing with e-commerce and group buying in Hong Kong with different cultures and currencies
- Group buying – payments online or offline?
- Glam-it’s strategy of from Clicks to bricks – and building a 360 experience
- Balance of western customers and local Hong Kong and Chinese consumers
- Merchant accounts in Hong Kong for her Glam-It! business
- The process of her BeeCrazy merger and IPO on the Australian stock exchange
- Dealing with a startup as it scales, and her firsthand experiences of this rapid scaling at BeeCrazy
- Future plans for her current venture, Glam-It! – to become the “smartphone for makeup” and an app store.
- Tips for “newbies” coming to Hong Kong and/or Asia to do business
- Contacting Jennifer – JennGlamCo twitter/facebook/instagram
People / Companies / Resources Mentioned in this Episode
- ABC = American Born Chinese
- rackspace rackspace.com.hk
- ubuyibuy – How ubuyibuy became the groupon.hk when groupon entered the Hong Kong market
- groupon Hong Kong groupon.hk
- beecrazy www.beecrazy.hk/en
- Harvey nichols harveynichols.com/
- Jenn’s interview series – http://www.scmp.com/article/1309268/leaning-interview-series-1-sarah-young-odonnell
Episode Length: 27:37
So hope you guys enjoyed our interview with Jennifer! She is also doing a series on western entrepreneurs in China and her and I plan to do an interview for that.
The interesting point about doing business in Hong Kong is its density – with a population of about 7 million people, and such a thorough and extensive MTR (subway) system, consumers still prefer to going to the shops to look and buy the goods, paying on site. I believe this is why there is still a lack of Hong Kong based online merchant accounts and support systems for commerce and online businesses.
Again, that is part of the mission of Global From Asia – to make it more clear and transparent to run a global business from Hong Kong. Feedback and insights are appreciated.