Customer service is an essential element in any business. And, the more you engage your customers, the more they will feel valued and understood. In this time of digital transformation, the eCommerce industry also modernized the customer service processes and activities particularly communication with customers. Adopting a digital-first strategy, most eCommerce businesses are integrating Artificial Intelligence (AI) in their processes. Thus, the rise of the Chatbots.
GFA278. Today’s guest we have Richard Conrad and we will discuss how other parts of the world – and more specifically, China – may see the US culture perspective. Richard is the writer of the book “Culture Hacks: Deciphering Differences in American, Chinese, and Japanese Thinking”. For full show notes, check out GlobalFromAsia.com/episode278.
GFA277. In this podcast, we are doing an interview about influencers and family businesses – importing from China. We have Alan Scanlan talking about his work with the family business sourcing with Ireland, his journey to Hong Kong and building a brand around influencers for heavy Asian sports brand. Let’s tune in. For full show notes, check out GlobalFromAsia.com/episode277.
A trifecta moment, Mike calls this day for we are celebrating three events and that means three wins for Global From Asia. GFA is 6 years old. CBS is in its 4th year. Launch of Mike’s new book, Ecommerce Gladiator. What an amazing day! We try to pile on as much value and “meaning” behind what we do here at Global From Asia – and actually in today’s turbulent times, it is needed more than ever.
GFA276. So today’s show is part of the launch of this new book – Ecommerce Gladiator – and we bring one of the partners of the business that was built during this program – Cadrian Chan. He was the main investor and there from beginning to acquisition. We discuss how things went, what we both learned, what would have been done differently, and what was accomplished, enjoy! For full show notes, check out GlobalFromAsia.com/episode276.
GFA274. Maximizing profits is the theme in today’s show with Mike Hartman, Managing Partner of Innoventic and a speaker in the upcoming Cross Border Summit sharing his insights on how to scale tens of thousands of products in Amazon and Shopify, how to make money, diversify and a lot more! For full show notes, check out GlobalFromAsia.com/episode274.
Learning the benefits of online community for your business is important. More often than not if we have questions about a certain product or brand, we check out the forums or community of users. We try to find if our concern has already been raised and addressed making it easier to gather answers. Big thanks to the internet for bringing together like-minded people and allowing them to do the things that an ideal community would – help each other out.
Prohibited Content Facebook Ads. Now, before you rush to create your ad campaigns in Facebook for your business, you have to know which ones are not acceptable so you wouldn’t waste your time and your money in making or having these ad content created. Read on to learn about some of the prohibited content per Facebook’s policy.
GFA272. Leveraging Facebook for Amazon. So today’s show we have Thomas Pruchinski from LandingCube.com. It’s a pretty awesome landing page software for amazon sellers. Their blog is really amazing, they give amazing content. We talked about the common mistake sellers make when they get their Facebook ads. For full show notes, check out GlobalFromAsia.com/episode272.
Asian countries benefit from Trade War. When US President Donald Trump openly said that he doesn’t think he needs to strike a trade deal with China before the elections in year 2020 nor even just a partial deal in the interim, the end of the trade war has become all the more obscure. Countries in the Asian region suddenly found economic opportunities being opened up for them. These included trading, manufacturing and even investments. Read on to find out which Asian countries that are thought of as emerging winners of this ongoing trade war
GFA271. Today’s interview is a good one, we have Jons Slemmer who is the new host of China Business Cast Podcast. Jons is an expert when it comes to Chinese hosting and servers. In the show he will give us amazing insights like how to not get your website blocked in China, how to host, we’re going to talk about licenses and procedures and strategies that are pretty valuable. For full show notes, check out GlobalFromAsia.com/episode271.
We discussed several times, the rising tariffs being imposed by the two countries on goods exported from and imported into between these countries. Entrepreneurs have become creative in their effort to cushion the effects of the rising costs of goods. In this post, we will take a look at another legal loophole that got companies heading for Hong Kong.
GFA270. So today we’re talking about branding IP (which is always a hot topic in business), of course trademarks patents and many more interesting new trends in the business world. We have on the show an expert and my good friend, Tayan Patel. For full show notes, check out GlobalFromAsia.com/episode270.
The rounds of protests in Hong Kong that have been running for almost three months now is gradually crippling the business sector. This shopping mecca and global financial hub has suddenly found itself struggling to maintain its position economy-wise. But we have gathered the 5 countries that topped the list of alternative markets.
GFA269. is Hong Kong still safe for business? So this is another show that’s tricky and I try to get certain people on the show. Today, we have Chris Thomas from The Australian Seller Show. He’s been a longtime supporter of Global From Asia and is here to talk about the future of Hong Kong business. For full show notes, check out GlobalFromAsia.com/episode269.
The US-China Trade War has kept the whole world on its toes. What was thought of as a bilateral dispute between the two countries has become a global economic concern. The friction between these two superpower economies created ripples of impact to other countries, distorting world supply chain, putting the future of international trade in general, at risk. While it … Read More
We are glad to have our partners share valuable inputs on business solutions that can support small entrepreneurs in taking their businesses global. Here’s Neat bringing a new perspective on multi-currency accounts. If you’re looking to expand cross border, or already work with multiple currencies, you’ve likely looked into getting a multi-currency account for your business. While most banks offer … Read More
E-commerce is becoming more than just a trend but a solid direction that most businesses take to expand their operations globally. One of the tools you can use to expand your business in Asia is Shopify. Shopify is a fully integrated e-commerce platform that covers all the necessary activities for you to start, manage and grow your business.
To exit a business would mean to end, to drop, to stop or to get your hands off it. While you may think that your business can go on forever, a business exit is a very possible scenario. It might bring a negative connotation of business failure but it is not always the case. In the course of your doing … Read More